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Electronic billing from Energía XXI
With the electronic bill you still have the same information as with the paper invoice, but it arrives sooner and you can consult it from anywhere.
With electronic billing you do not lose anything, but you gain a lot.
You do not lose anything because you will keep having your paper invoice whenever you want: you can print it from your Private Area.
And you earn a lot because you access manyexclusive benefits:
- Faster: what you now receive on paper will arrive a week earlier by email. The bank will not have charged you yet, but you'll know everything.
- More information: in the same email, without even having to click, you'll have the details of your bill. In your private area, you'll benefit from information you've never had before. And if you want to continue checking your bill in that way that you always have, you can print it whenever you want.
- More control: you will know your consumption instantly – how much you are spending at any time – and you can set up alerts that will warn you when you exceed a certain limit of euros or kWh.
- More savings: by going digital with your bill, you access personalised tools that can help you save on your usage.
- More environmentally friendly: avoids travel, improves energy efficiency and reduces CO2 emissions.
- Also on your mobile/tablet: all the advantages and all the management tools are available from your smartphone/tablet.
How to go digital in 2 steps
- 1) The first thing is to be registered and logged in. If you are not yet, register.
- 2) Once you are logged in, go to your Customer Area and choose "Activate the electronic bill" (if this button does not appear, your invoice is already digital).
Know the advantages of electronic billing
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No surprises
You will know the exact sum of your bill before it is charged to your account.
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In detail
You can view a complete breakdown of your bill with all the items you are being charged for, in a clear and simple manner.
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Comparison
You will be able to see your usage in certain periods and compare them with each other.
Paper or not paper, that is not the question
Activating the digital bill is not a question of take it or leave it. It’s true that you will stop receiving your paper bills, but you can change your mind and return to the traditional bill at any time. Just one click from your private area and you will have your bills back on paper, without any penalty.
Does the digital bill have the same legal validity?
Yes. In case of an incident, or if you need to complain, the digital bill has the same validity as the paper bill or more (since it provides more information).
Electronic billing is completely secure thanks to the digital signature, which guarantees the authenticity of the issuer and the integrity of its content. It has an electronic certificate from the Notarial Certification Agency that allows us to incorporate an advanced electronic signature in all the bills.
Forget paperwork. You will know more about your bill and you will know it sooner.
Content of interest
- How to subscribe a tariff
- How to register
- Customer Area benefits
- Change password
- Change contract holder
- APP Energía XXI
- Change electricity power
- PVPC rate for micro-enterprises
- How to make an inquiry
- How to withdraw from a contract
- Electricity-dependant application
- Arbitration system
- Producers representative