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Endesa - Electricity, Gas, People


Everything you can do with Energía XXI from home

You don't need to leave your home to enjoy your energy. With Energía XXI you can receive bills, track your consumption and get answers to questions without leaving your home. Customer services at your disposal at all times.

Under the state of alarm decreed because of COVID-19 we are going to have to spend a lot of time at home. But that doesn’t mean you can’t control all your energy.

We are still very close to you but at a distance.

Get your bills by email

During the state of alarm, postal services will be restricted. You can save the postman having to deliver your bill to your letter box. Energía XXI's digital bill will arrive promptly by email.

When you activate digital billing (if you haven't done so yet), the post office won’t have to deliver your bill and can focus on more important matters. It’s no sacrifice. Quite the contrary. You’ll have more information than before, and sooner.

Track you energy use, all the time

Even if you spend more time at home, you don't have to worry about your electricity bill. You will use energy differently, but you can track your consumption hour by hour and day by day in your Energía XXI Customer Area.

When you have detailed information about how you consume energy, you can make smart decisions that will help you while you are confined to home. For example: you can schedule the tasks that use most energy (washing machine, oven, vacuum cleaner...) for the times which are cheapest for you.

Get answers to your questions

You are bound to have questions during these uncertain times. We are still here to help through our Energía XXI contact channels.

No need to go to the bank

If you don't pay your bills by direct debit, now is a good time to start. That way, you won’t need to go to the bank. Remember: #stayathome.

You can set up a direct debit to pay your bills in the Contracts section of your Client Area, without leaving the house.

Energía XXI is still very close to you, but at a distance. You can track all your energy consumption from home.