Bills with estimated consumption are always regularized with the next bill issued that shows the real meter reading.
We illustrate two situations that, as an Endesa customer, may occur:
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We've billed you for an amount lower than your true consumption
In June you receive a bill with an estimated reading and with a consumption of 100kWh.
The following month, July, you receive a bill with a real reading with a consumption of 300 kWh which corresponds to the real readings for the months of June and July.
Since June's bill was for a consumption of 100kWh, on July's bill you'll have to pay the difference; that is to say, for the 200 kWh not yet billed.
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We've billed an amount greater than your actual consumption.
In June you receive a bill with an estimated reading and with a consumption of 300 kWh.
The following month, you receive a bill with a real reading with a consumption of 200 kWh, whihc corresponds to real consumption for the months of June and July.
Since June's bill was charged for an estimated consumption of 300kWh, on July's bill there will be a compensation for the difference, that is to say, the 100 kWh not consumed.